Terms & Conditions
Last Updated: August 2026
Welcome to Droofy. These Terms & Conditions govern your use of our website and the purchase of products from Droofy. By accessing our website or placing an order, you agree to these Terms & Conditions. Please read them carefully before making a purchase.
1. About Droofy
Droofy is a lifestyle and fashion brand offering socks and related products through our online store. Throughout these Terms, “Droofy,” “we,” “us,” and “our” refer to the business operating the Droofy website.
2. Use of Our Website
By using our website, you confirm that the information you provide while placing an order is accurate and complete.
You agree not to use our website for any unlawful, fraudulent, or unauthorized purpose or attempt to interfere with the website’s security, functionality, or operation.
We reserve the right to restrict or terminate access to our website where misuse, fraud, or violation of these Terms is reasonably suspected.
3. Products & Availability
We make reasonable efforts to display our products, designs, colours, sizes, and other details accurately.
However, actual product colours may vary slightly depending on your device, screen settings, lighting, photography, and manufacturing variations.
All products are subject to availability. We may modify or discontinue products without prior notice.
4. Pricing
All product prices displayed on the website are in Indian Rupees (INR) unless stated otherwise.
Prices, discounts, promotional offers, and shipping charges may change from time to time.
The price applicable to your purchase will generally be the price displayed at the time your order is placed, subject to correction of obvious pricing or technical errors.
Applicable taxes, shipping charges, or other charges will be displayed during checkout where required.
5. Orders
After placing an order, you may receive an order confirmation through email, SMS, WhatsApp, or another available communication method.
Receiving an automated order confirmation does not necessarily mean that the order has been finally accepted.
We reserve the right to cancel or refuse an order in circumstances including:
- Product unavailability
- Incorrect pricing or product information
- Payment failure
- Suspected fraudulent activity
- Incorrect or incomplete delivery information
- Technical or inventory errors
If a prepaid order is cancelled by us after successful payment, the applicable amount will be refunded according to our refund policy.
6. Payments
Payments may be processed through third-party payment gateways available on our website.
Depending on availability, payment methods may include UPI, credit/debit cards, net banking, wallets, Cash on Delivery (COD), or other supported methods.
Droofy does not directly store complete card or banking credentials when payments are processed by third-party payment providers.
7. Shipping & Delivery
We aim to process and dispatch orders within the estimated timelines shown on our website.
Delivery times are estimates and may vary due to factors including location, courier delays, weather conditions, public holidays, operational disruptions, or circumstances beyond our reasonable control.
Customers are responsible for providing a complete and accurate shipping address and contact information.
Please refer to our Shipping Policy for detailed information regarding shipping charges and delivery timelines.
8. Returns, Exchanges & Refunds
Returns, exchanges, cancellations, and refunds are governed by our Return & Refund Policy.
Because socks are wearable products with hygiene considerations, certain products may have specific return or exchange restrictions. Any such restrictions should be clearly stated in the applicable policy or product information.
Customers should review the Return & Refund Policy before placing an order.
9. Offers, Coupons & Promotions
Discount codes, coupons, promotional offers, giveaways, and special pricing may be subject to separate conditions.
Unless otherwise stated:
- Offers cannot be exchanged for cash.
- Only eligible orders may receive promotional discounts.
- Multiple coupons may not be combined.
- Promotions may have expiry dates or minimum order requirements.
We reserve the right to modify or withdraw promotions where reasonably necessary, subject to applicable law.
10. Intellectual Property
All content appearing on the Droofy website, including the Droofy name, logo, product designs, graphics, illustrations, photographs, text, packaging concepts, website design, and other creative material, is owned by or licensed to Droofy unless otherwise stated.
Such content may not be copied, reproduced, modified, distributed, commercially exploited, or used without appropriate authorization.
11. User Reviews & Content
If you submit reviews, photographs, comments, feedback, or other content to Droofy, you confirm that you have the right to submit that content.
We may use submitted reviews and feedback for operating and promoting our business where permitted by applicable law and our Privacy Policy.
You must not submit unlawful, abusive, misleading, defamatory, infringing, or inappropriate content.
12. Third-Party Services
Our website may use third-party services including payment gateways, logistics providers, analytics platforms, and communication services.
Those services may be governed by their respective terms and privacy policies. Droofy is not responsible for third-party services beyond the extent required under applicable law.
13. Website Availability
We aim to keep our website available and functioning correctly but cannot guarantee uninterrupted or error-free access at all times.
Maintenance, updates, hosting issues, network failures, technical problems, or circumstances beyond our control may temporarily affect availability.
14. Limitation of Liability
To the maximum extent permitted by applicable law, Droofy will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products.
Nothing in these Terms excludes or limits rights or liabilities that cannot legally be excluded or limited under applicable Indian law.
15. Privacy
Your personal information is handled according to our Privacy Policy and applicable data-protection requirements.
Information may be collected and processed for purposes such as order fulfilment, payments, customer support, shipping, fraud prevention, and communications as described in our Privacy Policy.
16. Changes to These Terms
We may update these Terms & Conditions periodically to reflect changes in our business, website, policies, or applicable requirements.
The updated version will be published on this page with a revised “Last Updated” date.
17. Governing Law & Jurisdiction
These Terms & Conditions are governed by the laws of India.
Any dispute will be subject to the jurisdiction of the competent courts specified by Droofy in accordance with applicable law.
18. Contact Us
For questions regarding these Terms & Conditions, orders, or our products, please contact:
Droofy
Website: droofy.in
Email: teamdroofy@gmail.com